by Sue Kenfield | Mar 27, 2013 | Communication
What is it that causes us to act out impulsively? And what are the ultimate costs of those impulses? It seems almost common place these days that I see people getting caught up in their emotions and acting on their impulses with behavior that does little to help them...
by Sue Kenfield | Mar 30, 2022 | civility, Emotional Intelligence, Resilience
We have all recently been “treated” to a prime example of a lack of civility. One didn’t even need to watch the Oscars to see the dust-up of an actor slapping a comedian on national TV because of something the comedian said. That moment was broadcast numerous times on...
by Sue Kenfield | Mar 24, 2021 | Behavior standards, Behavioral Intelligence, Resilience
The human dynamic in organizations can be the most significant contributor to success or one of the greatest detractors. Managing that dynamic is one of the most challenging areas for leaders, often because of the behavior standards they accept. Many leaders...
by Sue Kenfield | Nov 20, 2018 | Communication, Emotional-Social Intelligence, Leadership, Success
Good communication skills are one of the most sought-after soft skills employers are seeking these days. It is no wonder given the influence of technology on communication and seeing the level of discourse on social media. Those skills are so important that...
by Sue Kenfield | Aug 2, 2017 | Communication, Conflict, Emotional-Social Intelligence, Leadership
Leaders set the tone for their team and their organization. Leaders also teach their team members how to treat them and how to treat one another, what is acceptable and what is not. That requires a clear vision and assertiveness. The human dynamic can be messy and...
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