Leadership and Engagement

After taking my seat on a recent flight I noticed the Captain walking down the aisle to the coach seating area to talk with the passengers.  It caught my attention because it was so unusual.  Of course, my first internal reaction was, “what is wrong that is going to...

Creating a Dynamic Team

On any team you have a variety of personality and behavior types working together.  In most instances the team members have to learn to work with these different styles by default.  What usually happens?  Some misunderstanding occurs, conflict arises, someone starts...