How to Successfully Navigate Holiday Family Dynamics

Holiday family dynamics can be very interesting and often trigger an emotional response within people and negative expectations (this may have already occurred at your Thanksgiving gathering!). Couple that with the stress of the holidays and we can get a potentially toxic brew of tension.  What can you do about it? You do not need to dread this holiday season or the time you will spend with family; self-mastery is just a few steps away.

Many of us would like to be more aware of our emotional intelligence and how we use it every day. What is emotional intelligence?  It is an awareness of our emotions, the emotions of others and using that awareness to manage ourselves and our relationships with others. The thoughts we have about ourselves, our lives and others can drive our emotions which impacts our behavior. You can enhance your (more…)

Are You Successfully Navigating Interpersonal Rabbit Holes?

How often do you experience behavior in someone else that you cannot understand?  What do you typically do to make sense of that behavior? Part of the human condition is to jump to conclusions based on assumptions about people and that is like diving down a rabbit hole. When that happens, we plunge into murkiness, unclear of where we are heading only to run into a dead end or an alternative reality. As defined by Oxford, “an assumption is a thing that is accepted as true, or certain to happen, without proof.”  These assumptions are often negative as are the attributions ascribed to people regarding their actions and behavior. When we come to believe these assumptions and attributions (more…)

How Do You Address the Trust Gap?

We hear a lot about trust these days, trust between Greece and the European Union, police and Trust wordcommunity members, Iran and the United States as well as organizations and employees.  A while back, a national news story received a lot of attention. The title of the news story was “More Americans Becoming Trust Wary” written by Connie Cass . The basis of the story is that Americans are less likely to trust one another now than 40 years ago when the question was first asked in the General Social Survey. The results of this poll caused me to think more deeply about how trust impacts success.

The question this poll asked was, (more…)

Are You Creating An Effective Culture?

We hear a lot about culture these days.  It is a very broad topic. Some spend a lot of time talking about it without ever truly defining it. For the sake of this discussion, I will use the Merriam Webster dictionary organizational-culture-1-728 definition of culture as, “a way of thinking, behaving, or working that exists in a place or organization.”  This includes communities, teams of people and businesses. Some organizations do a very good job creating a culture. Others may have one they think has been implemented but it winds up merely being an idea that people talk about that is not supported by any substantive action.

Creating a culture is an intentional process. Some go about it more purposefully; some create a culture by default. Culture can form without a conscious effort and in many of those cases, it winds up being dysfunctional. Cultures can vary from one of cooperation, collaboration, intimidation, competition, performance, accountability, and the list goes on.  Any guesses on what the culture is in FIFA, FIFA corruptioncharges ? Your organization has a culture, whether you are aware of it or not. Is it the culture you want?  (more…)