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How to Keep Your Cool When Others Are Losing Theirs

by Sue Kenfield | Nov 20, 2013 | Communication, Emotional-Social Intelligence, Uncategorized

          Given all of the hand waving we see going on recently, it seemed like a good time to republish an article I wrote a few years ago before the holidays. I would love to hear your thoughts.      On a recent flight, I observed an interesting dynamic...

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