by Sue Kenfield | Mar 27, 2013 | Communication
What is it that causes us to act out impulsively? And what are the ultimate costs of those impulses? It seems almost common place these days that I see people getting caught up in their emotions and acting on their impulses with behavior that does little to help them...
by Sue Kenfield | Jun 5, 2012 | Conflict, Emotional-Social Intelligence, Leadership, Teambuilding
Are unforeseen events manageable or not? A story by Jessica Silver-Greenberg and Nelson Schwartz recently featured in The New York Times attributes the multibillion-dollar losses at JPMorgan Chase to conflict among employees in the chief investment office. According...
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