Good communication skills are one of the most sought-after soft skills employers are seeking th
ese days. It is no wonder given the influence of technology on communication and seeing the level of discourse on social media. Those skills are so important that restaurants are replacing teens with senior workers because they connect better with the customer. Effective communication is essential to good leadership, effective negotiations, and is the foundation of successful relationships in the workplace and beyond. How can you improve this essential skill set?
One of the hallmarks of effective communication is (more…)
accountability. It is almost as though accountability has become a four letter word. Many leaders see it as conflict or confrontation and would rather do anything else. Allowing others to hide or point fingers when responsibilities are not met will tear apart a team. It takes strong leadership to shift that experience to one of appropriate accountability.
to treat them and how to treat one another, what is acceptable and what is not. That requires a clear vision and assertiveness. The human dynamic can be messy and intimidating. Many leaders are not comfortable wading in when things go south, either because of low confidence or low competence. Many leaders fear they will make the situation worst, so they ignored drama and dysfunction in hopes that it will go away. What goes away are your good people since nobody is stepping up to take care of dysfunctional dynamics.
ngly most often in grocery stores near the candy display. That might be considered normal behavior for a five year old. What about those adults who pout or fly off the handle when they do not get their way or when someone disagrees with them? When they experience adversity, off they go …. 
community members, Iran and the United States as well as organizations and employees. A while back, a national news story received a lot of attention. The title of the news story was “More Americans Becoming Trust Wary” written by 
definition of culture as, “a way of thinking, behaving, or working that exists in a place or organization.” This includes communities, teams of people and businesses. Some organizations do a very good job creating a culture. Others may have one they think has been implemented but it winds up merely being an idea that people talk about that is not supported by any substantive action.