How Do You Address the Trust Gap?

We hear a lot about trust these days, trust between Greece and the European Union, police and Trust wordcommunity members, Iran and the United States as well as organizations and employees.  A while back, a national news story received a lot of attention. The title of the news story was “More Americans Becoming Trust Wary” written by Connie Cass . The basis of the story is that Americans are less likely to trust one another now than 40 years ago when the question was first asked in the General Social Survey. The results of this poll caused me to think more deeply about how trust impacts success.

The question this poll asked was, (more…)

Are You Creating An Effective Culture?

We hear a lot about culture these days.  It is a very broad topic. Some spend a lot of time talking about it without ever truly defining it. For the sake of this discussion, I will use the Merriam Webster dictionary organizational-culture-1-728 definition of culture as, “a way of thinking, behaving, or working that exists in a place or organization.”  This includes communities, teams of people and businesses. Some organizations do a very good job creating a culture. Others may have one they think has been implemented but it winds up merely being an idea that people talk about that is not supported by any substantive action.

Creating a culture is an intentional process. Some go about it more purposefully; some create a culture by default. Culture can form without a conscious effort and in many of those cases, it winds up being dysfunctional. Cultures can vary from one of cooperation, collaboration, intimidation, competition, performance, accountability, and the list goes on.  Any guesses on what the culture is in FIFA, FIFA corruptioncharges ? Your organization has a culture, whether you are aware of it or not. Is it the culture you want?  (more…)

Are You Trying to Thrive While Stuck in a Box?

A natural tendency of  human behavior is that we tend to see things and people from our perspective.  How often do we test that perspective and compare it to reality? When it comes to people, how often do we put them in a box?

What I mean by putting people in a box is slapping a label, stereotype, or judgment on people when they do not show up as we would.  When someone behaves in ways that are different from how we would behave, we define them and their behavior, and generally in ways that have more to do with our perspective than reality.  Once we label someone, it can be very difficult for us to see him or her as he or she actually is.  (more…)

How You Can Get More Profitable Results As A Leader

Most aspects of our lives require us to interface with people.  Our ability to manage these interactions effectively and productively is critical to the results we get as individuals and organizations.  This ability is reflective of our leadership and versatility.  Versatility is defined as embracing a variety of skills and refers to our adaptability.  Versatility leads to more (more…)