Communication

How Do You Address the Trust Gap?

We hear a lot about trust these days, trust between Greece and the European Union, police and community members, Iran and the United States as well as organizations and employees.  A while back, a national news story received a lot of attention. The title of the news story was “More Americans Becoming Trust Wary” written by Connie Cass . The basis of the story is that Americans are less likely to trust one another now than 40 years ago when the question was first asked in the General Social Survey. The results of this poll caused me to think more deeply about how trust impacts success.

The question this poll asked was, read more…

Are You Creating An Effective Culture?

We hear a lot about culture these days.  It is a very broad topic. Some spend a lot of time talking about it without ever truly defining it. For the sake of this discussion, I will use the Merriam Webster dictionary definition of culture as, “a way of thinking, behaving, or working that exists in a place or organization.”  This includes communities, teams of people and businesses. Some organizations do a very good job creating a culture. Others may have one they think has been implemented but it winds up merely being an idea that people talk about that is not supported by any substantive action.

Creating a culture is an intentional process. Some go about it more purposefully; some create a culture by default. Culture can form without a conscious effort and in many of those cases, it winds up being dysfunctional. Cultures can vary from one of cooperation, collaboration, intimidation, competition, performance, accountability, and the list goes on.  Any guesses on what the culture is in FIFA, FIFA corruptioncharges ? Your organization has a culture, whether you are aware of it or not. Is it the culture you want?  read more…

Looking Up!

Where are you placing your focus and how is it serving you? As the year winds down it is an excellent time to consider shifting your focus. I was fortunate to go to Florida recently to watch the launch of the Orion spacecraft. It was an exciting week, full of activities and my first visit to the Kennedy Space Center. The accomplishments in space exploration are remarkable! What I was reminded of during this experience is how remarkable we are, as individuals and as a society. We are capable of such greatness! read more…

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